faq

• We accept young singers from the any time after their 4th birthday.  We have previously experienced singers as young as 3 however have found they are often too tired, distracted or not fully able to engaged in our sessions.
• We accept singers as old as 16 in our Online program. After that, we welcome them to sign up to our Individual Vocal Confidence sessions.
• Our In Person programs vary depending on local need. We are currently offering In Person programs in Busselton and Manjimup (Western Australia)

• Joeys is from AUD$45 per month (4 sessions)
  Roos is from AUD$50 per month (4 sessions)
  Stars is from AUD$55 per month (4 sessions)
  Individual is from AUD$65 per lesson
• We offer a subscription service for our group online program.  Payment is pro-rata payment when you join during a particular month and then a full payment monthly ongoing on the last day of each month.
• We offer termly payments for our in-person choirs. Payment is pro-rata as the term progresses.

  
  Questions:

• Yes you can cancel at any time! And you will continue to have access to the site up to the end date for the cancelled subscription.
• We have partnered with Stripe, a world leading payment processing platform.  All credit card information is sent to, and held securely by Stripe and is not stored by Choirs4Kids.
• We also accept Paypal payments. Again this information is not stored by Choirs4Kids.
• Cash payments for In-Person programs is accepted

Our online program is now a major part of what we do at Choirs4Kids.  Being online means :

• we are able to reach more singers in areas that we aren’t able reach before
• we are able to run more classes as we’re not travelling to venues
• your child can sing even if they are too unwell to attend a class, or if you are going away on holiday
• your child can bring their toys to class and bring their pets too (so much fun)!
• your child can be free with their voice and build their confidence in familiar surroundings
• means YOU can relax and enjoy some free time!

Online:

• Yes!  At the moment we are offering a Free Trial Session to all new clients.
• After registering here Trial Class, you’ll get access to  one of our sessions so that you can experience what a class is like.

In Person:

• We offer a complimentary trial, subject to available spaces. We do offer a money back guarantee if by the 3rd week of joining us in person, your child is not happy, we will refund the remainder of your payment.

• Our weekly singing classes are live on Zoom (you can download zoom from https://zoom.us)
• A Zoom link, which we will send you once you have enrolled in a class.
• Access to a space that is clear of trip hazards, family pets, other siblings and food.  All of these things cause distraction and unwanted noise for others in the class.
• Access to a computer or ipad with ‘home internet’ for the best experience.
• A set of headphones/earphones for clarity are recommended for older students.
• For the best experience (no video delays) it is recommended that other people in the house refrain from watching online TV (Netflix), PC downloads or heavy internet usage etc.
• Please note that other activities taking place in your house at the same time may be seen/heard!  We recommend all family members understand that the camera can see your surrounds, you may choose to blur the background and make sure people walking past are aware!
• Please note lessons will be recorded.

Yes, there are discounts for siblings when paying for online subscription.

• 10% off for two children from the same family
• 15% off for three children attending from the same family.
• If your situation is different from this then please Contact Us to discuss.

There are no discounts for siblings for our In Person program.

They don’t sing together all the time due to internet latency.   To reduce the chances of audio and video delays :

• We sing together muted in our Online sessions.
• We provide opportunities for the students to sing solo and demonstrate parts of their learning.
• We also have fun and try the singing together ‘un-muted’ for some suitable songs.  However – the technology to allow us to sing together at the same time doesn’t exist yet and so most of our singing is whilst the students are ‘muted’.
• It is quite easy to tell if they kids are singing the right song even when they are muted and we check in often to ask them to share their singing with us.

We have many years of experience working with young people with additional needs, both in school environments and online.

We accept all neurodivergent persons in our online programs and individual lessons. We work closely with families and carers to ensure needs are met as best we can.

We have found that the online environment works amazingly well for these young people.

We do offer places in our In Person program for children with additional needs too. However it does depend on the current group of singers as to which group we may recommend for your child.

We recently completed a course about Neurodiversity Affirming Practice.

We make sure that we cover all asepcts of internet safety as best we can.  We really hope that these aspects help you understand how seriously we take it:

• Members only access to our sessions (password protected)
• Members only access to resources (within your specific session)
• Checking of names in waiting room of zoom – only allowing entry with correct name
• Attendees video must be on and child must be able to communicate and speak to us during each session
• Recording of our sessions are not permitted by anyone other than ourselves, with your permission and for our safety
• Attendees may use avatars only with prior agreement and when the attendee is able to join in verbally with the session
• Follow up of missed lessons due to access to our resources when not attending the sessions
• Holding a valid Working with Children Check (WA)
• ChildSafe policy